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1. Who we are

Pressbeau Limited
Company number: 01787750

Head Office:
International House, Gerrards Cross, Buckinghamshire, SL9 8QR

Pressbeau Limited (“we”, “us”, “our”) operates this website to provide information about our care homes and services and to handle care-related enquiries.

For the purposes of data protection law, Pressbeau Limited is the data controller.

Data protection contact

For any questions about this policy or how we handle personal data, please contact:

Rob Andrew
Email: privacy@pressbeau.co.uk

2. The personal data we collect

We only collect personal data that is necessary, relevant, and proportionate.

a) Care enquiry form

When you submit a care enquiry, we collect:

  • First name
  • Surname
  • Email address
  • Telephone number
  • Care home you are interested in
  • Enquiry type (e.g. book a visit, request information)
  • Relationship to the person needing care
  • Type of care required
  • Message or additional information

If you request a brochure, we also collect:

  • Postal address details

All required fields are clearly marked.

b) Website usage data

When you use our website, we automatically collect limited technical data, including:

  • IP address (anonymised where possible)
  • Browser type and version
  • Pages visited and time spent
  • Referral source

This data is collected via Google Analytics and is used only for statistical and performance analysis.

c) Automated security checks

We use Google reCAPTCHA to protect our forms from spam and abuse. reCAPTCHA may collect device and behavioural data in accordance with Google’s own privacy policy.

3. How we use your data

We use your personal data to:

  • Respond to enquiries and requests
  • Arrange visits or provide requested information
  • Send brochures where requested
  • Pass enquiries to the relevant care home team
  • Improve our website and services
  • Protect our website from misuse and fraudulent activity

We do not use your data for automated decision-making or profiling.

4. Legal basis for processing

Under UK GDPR, we process personal data on the following legal bases:

  • Consent – where you submit an enquiry or request information
  • Legitimate interests – to respond to enquiries, manage our services, and improve our website
  • Legal obligation – where required by law

You may withdraw consent at any time by contacting us.

5. Where your data is stored

All enquiry data submitted via this website is securely transmitted to Found CRM, which Pressbeau Limited uses to manage enquiries and communications.

We do not sell, rent, or share your data with third parties for marketing purposes.

Access to personal data is restricted to authorised staff and service providers who require it to perform their role.

6. Third-party services

We use the following third-party services:

  • Found CRM – enquiry and contact management
  • Google Analytics – website performance and usage analysis
  • Google reCAPTCHA – form security and spam prevention

Each provider processes data in accordance with their own privacy and security obligations.

7. Data retention

We retain personal data only for as long as necessary:

  • Enquiry data is retained to manage care enquiries and follow-up communications
  • Data may be retained longer where required for legal or regulatory reasons

When data is no longer required, it is securely deleted or anonymised.

8. Your rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate or incomplete data
  • Request erasure of your personal data
  • Restrict or object to processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact privacy@pressbeau.co.uk.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk

9. Data security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

10. Changes to this policy

We may update this Privacy Policy from time to time.
The latest version will always be published on this page.

COOKIE POLICY

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function correctly and provide information about how the site is used.

2. Cookies we use

We use the following types of cookies:

a) Strictly necessary cookies

These cookies are essential for the website to function properly and cannot be disabled.

b) Analytics cookies

We use Google Analytics to understand how visitors use our website. These cookies collect information such as:

  • Pages visited
  • Time spent on pages
  • How visitors arrive at the site

This data is aggregated and anonymised where possible.

c) Functional and security cookies

Google reCAPTCHA uses cookies to help identify abusive behaviour and protect our forms from spam.

3. Managing cookies

You can control or disable cookies through your browser settings.
Please note that disabling cookies may affect how this website functions.

For more information on managing cookies, visit:
https://www.aboutcookies.org

4. Third-party cookies

Some cookies on this website are set by third-party services such as Google. These cookies are governed by the respective providers’ privacy policies.

5. Updates to this Cookie Policy

We may update this Cookie Policy from time to time.
Any changes will be published on this page.

Last updated

December 2025